Frequently Asked Questions

Q: Can I cancel my booking?
A: Yes - please refer to our terms and conditions.
Q: Can I book for more than 8 passengers?
A: Yes, we can cater for larger groups. Please call us to enquire about prices and bookings.
Q: How early do I need to book?
A: We recommend booking at least 12 hours in advance. For shorter notice, please call to check availability.
Q: Are your prices per vehicle or per person?
A: All prices are per vehicle.
Q: Are there any hidden charges?
A: No. All charges are transparent and shown upfront.
Q: Are you a licensed company?
A: Yes, registered by Tewkesbury Borough Council No. 109.
Q: What types of vehicles do you use?
A: We have a range of vehicles including Saloons, Estates, MPVs, and MPV+ vehicles that can carry up to 8 passengers. For a premium experience, we also offer executive Mercedes S-Class vehicles with professional drivers. View our full fleet on the Our Cars page.
Q: How long have you been in business?
A: Our management team has over 15 years of experience providing reliable passenger transport across Gloucester, Cheltenham, Tewkesbury, Stroud, Stonehouse, and Gloucestershire.
Q: What airports do you cover?
A: We cover all major London airports Heathrow, Gatwick, Stansted, Luton, London City and also Bristol, Birmingham, and Manchester airports. Learn more about our services on the Services page.
Q: Can I pay in cash?
A: Yes, please pay the driver in Pounds Sterling (£) at the end of your journey.
Q: Can I pay by card?
A: Yes, we accept all credit and debit cards, including Google Pay and Apple Pay.

For any other questions about airport transfers, executive cars, long-distance journeys, or booking, feel free to contact us or get a quote online. Gloucester Airport Cars is committed to providing safe, reliable, and comfortable transport throughout Gloucester and Gloucestershire.